Interview preparation quiz. Please provide correct answer. Q1: Match the style of question with the type of interview questioning technique.

Options = Situational, Behavioural, Employer, General & Case Studies.

a. When might I expect to hear if I have been selected for the job?

b. Can you describe your capacity to be motivated and deliver both effectively and efficiently?

c. Imagine you are the team leader for a group of eight staff. One of them comes to you and makes a complaint against another team member. What are the next steps you would take in reaching a resolution?

d. Company, Invest Innovation is experiencing difficulties. Should it be restructured? Identify the two main problems it's facing. How would you recommend the company address this problem? How would you turn this company around?

e. What are your weaknesses?

Scenario relation to Qs 2

James has recently graduated from his Bachelor of Marketing degree and is currently looking for a full time graduate position. He notices a suitable job advertisement for a Marketing Executive on seek.com.au

The position requires the submission of a cover letter, resume and written document addressing the key selection criteria.

The job advertisement provides the recruitment managers name and contact phone number.

Using the above scenario, answer the following questions on preparing for a job interview.

Q2: If James has any specific questions relating to the key selection criteria in the above job position what is the most appropriate approach that he should take?

Send an email to the recruitment manager

Make a phone call to the recruitment manager

Seek out the Marketing Manager of the company and message them directly on Facebook.

Research the organisations website

Scenario Qs for Qs 3-4

Emira was successful in her recent job application as an Administration assistant and has secured a live video interview with Drive, a digital online solutions company.

Emira has never participated in a video interview and is very nervous.

Using the above scenario, answer the following questions on video interviewing.

Q3: What approach should Emira take when preparing for a video interview?

Treat the interview the same as a face to face interview but dress more casually as the interviewer will only see from face up.

Treat the interview the same as a face to face interview and prepare for interview questions accordingly.

Treat the interview very differently to a traditional face to face interview as the questions will be more relaxed and generalised.

Treat the interview very differently to a face to face interview as the interviewer will be observing Emira's approach to technologies such as Skype, Google Hangout and Zoom.

Q4: When preparing and practicing for a video interview what type of questions should Emira concentrate on?

Employer questions

General questions

General, Behavioural and employer questions

Behavioural questions

Scenario Qs for Qs 5-6

Transcript of scenario: Interviewer: So why did you apply for this role?

Interviewee: So I'm really interested in I guess the culture of Deloitte Digital. How everyone, you know, provides really good mentorship for each other. They are willing to share their experiences and willing to sort of I guess take people on and help them out, you know, especially when they are starting out but to this also many opportunities to sort of grow and develop yourself too. I've also be really interested in the work Deloitte Digital's been doing. So I noticed recently that, um, they've been working with VicRoads. So that's one place I'm really interested in because it's a large, you know, government organisation. Um, and I guess they can provide a range of digital services and yeah I guess, being able to sort of understand how to work different clients from those areas too and how I guess to leverage your skills and show that you have that experience. Um, Deloitte Digital I also feel does a lot of opportunities for me to learn and develop. Um, I guess in terms of finding out where I specialise and I guess you know Deloitte just seems to have a really you now strong reputation and is somewhere I'd really be eager to work with.

[End of transcript at 0 hours, 0 minutes, 59 seconds]

Q5: How did the job candidate prepare and respond to this type of interview question?

He prepared by presenting his research on competitors and applied a STAR technique including digital approaches and actions.

He prepared by researching the company, the job role requirements and could clearly talk about his motivations in relation to the job position.

He prepared by researching the company, the salary requirements and could clearly talk about how he could fit into the teams culture.

He prepared by wearing suitable attire and had excellent active listening.

Q6: What interview question technique did the interviewer use in the transcript?

General questions

Behavioural question

Employer question

Combination of other questions

Scenario for Qs 7-8

Laura has successfully been shortlisted for a phone interview at a health clinic. Laura has researched the clinic and the allied health services they offer. Laura has read the job description, prepared various interview questions and put together a checklist of things she needs to do before her interview on the Friday.

Using the above scenario and your knowledge on interview responses answer the following questions.

Q7:During the phone interview the employer asks Laura the following question:

"Can you tell me a time of when you had to demonstrate excellent administrative skills that ensured accuracy and high levels of attention to detail?"

Laura should respond to this question by:

Applying a response that follows the Situation, Task, Action and Result (STAR) technique

Applying a response that follows the SMART guidelines that are Specific, Measurable, Achievable, Result and Timeframe

Applying a response that highlights her qualifications in health.

Applying a response that shows her research and motivation on applying for a role in the health clinic.

Q8:What is one challenge that Laura may face during a phone interview?

You cannot have hard copy notes or reference material.

Phone interviews often have no interview structure

Laura will be unable to read or use non verbal communication techniques

It is very hard to communicate clearly and concisely on a phone.

Scenario for Qs 9- 10

Penny is a full time university student and is seeking a part time job preferably in the hospitality industry. She has been searching online for a position but has had no luck. In the late afternoon on her way home from university she walks past her local fast food chain, Jack of Burgers and sees a sign in the window "Looking for staff, enquire within".

Penny would like to enquire about this potential job offering.

Using the above scenario and your knowledge on interview responses and presenting as a suitable job candidate answer the following questions.

Q9: Penny has been successful in securing an interview for the job role as a part time customer service assistant with a fast food chain, Jack of Burgers. As part of the recruitment phase Penny has been asked to attend a face to face interview. If Penny is successful in the interview she will then participate in a paid trial at Jack of Burgers. Penny is very nervous as this is her first interview with an external employer. She is not sure what questions they will ask in the interview and how to respond in a clear and concise manner.

How should Penny prepare and practice her interview responses?

She should first write down a list of potential interviews questions, research Jack of Burgers and the type of skills she would need in the role, draft some responses especially about her motivation about the role and what skills she can bring and then verbally practice her responses.

She should plan her outfit, her journey and research her salary expectations.

She should google interview techniques and watch clips on how fast food outlets.

She should first write down a list of potential interviews questions and write down all her answers on a script to take to the interview.

Q10: What approach should Penny to make a good first impression?

She should search for the company on Instagram and send them a direct message.

She should go home first, research about the position, prepare and draft her resume, practice her interview responses and go to the food chain first thing in the next morning and enquire about the position.

She should go home immediately and search online for the position.

She should walk into the food chain immediately and ask about the role even though she knows she is dressed very casual and slightly messy.