• Introduction - Introduce the chosen organization/company that is mcdonalds
• Main Content:

o Strategic Objectives: Reimagining Business Process and Service Deliveryo oBusiness Case Development: Defining Immediate and Long-Term ROI

Strategic Objectives

Digital transformation is about educating employees on the benefits of a new way of working and encouraging them to embrace new technologies rather than fear them. Setting objectives is important for two reasons: oObjectives provide everyone involved in the project with a clear understanding of what they are working towards and where their focus should lie, motivating them to bring about change. oObjectives allow you to evaluate, track, and measure the performance of the project, keeping everything and everyone on course for success. These strategic objectives are separate from the organization's overall Vision, Mission, and Goals (VMG).