Introduction: Start with a brief introduction of the purpose of the presentation and what the audience can expect to learn from it.

Business Needs: Identify the business needs that the CRM tool is meant to address, and explain why these are important to the business.

Evaluation of the Chosen CRM Tool: Present the results of the analysis that was done to evaluate different CRM tools that could meet the business needs. This can include a comparison of different tools, highlighting their features and benefits, and how well they meet the specific needs of the business.

Features and Capabilities: Deliberate on the specific features and capabilities of the CRM tool that make it the best fit for the business needs. Explain how these features will help to address the pain points and challenges identified in the analysis?

Customization: Discuss how the chosen CRM tool can be customized to fit the specific needs of the business, and how this will help to improve workflows and overall efficiency.

Integration: Explain how the chosen CRM tool can be integrated with other business tools and systems to streamline workflows and improve data management etc.

User Adoption: How the chosen CRM tool is user-friendly and provides ample training and support resources to ensure a smooth transition to the new tool.

Pricing and Plans: What would be the total cost of ownership, including both upfront costs and ongoing maintenance and support expenses.

Conclusion and Recommendation: Summarize the key points and recommend the chosen CRM tool as the best fit for the business needs

Examples of popular CRM 1. Active Campaign 2. AppTIVO 3. Hubspot 4. Insightly 5. TOTVS 6. Freshworks 7. Nutshell 8. Monday Sales 9. Pipedrive 10. Swiftpage 11. SAGE 12. KW Command 13. OctoPOS 14. Goldmine 15. Zoho CRM 16. SCORO 17. KEAP 18. SugarCRM 19. EngageBay 20. Applause 21. 24X7officeCRM