INTRODUCTION TO EMPLOYEE TRAINING AND DEVELOPMENT AND NEEDS ASSESSMENT

Questions:

1. How can company make use of social collaboration tools like Twitter and Facebook for training and informal learning of employees? Choose any TWO (2) social media platform and discuss, with examples how companies can use them to deliver training. (10 marks)
2. Training Needs Assessment is important because it helps to determine whether a deficiency can be corrected through training. However, there can be circumstances where a TNA is not relevant nor necessary. Describe TWO (2) situations where TNA will not be needed. Justify your answer. (6 marks)
3. Analyze the job of a 'student'.
   1. What are the tasks they are required to perform? Describe ONE each of the Knowledge, Skills and Ability (KSAs) that a student needs to do well in his study. (4 marks)
   2. Will the KSA of a student in 2022 be different from those needed by a student in 2033? Discuss your answer and support with relevant examples. (10 marks)