Introduction

Use Case

You work in the insurance industry. The Insurance Agency that you work for has a software that generates a quote for an insurance policy upon a customer request. The Insurance Agencies' executives want the machine learning team to develop a model that predicts the likelihood that the customer will accept the insurance policy that is quoted. The results will be viewable by the Insurance Agents who develop the quote, but not viewable by the customer who is requesting the quote. This product will help Insurance Agents in an operational way, as Agents will follow up quicker and more frequently with customers whose business they might lose, and might not follow up at all with customers whose business they are highly likely to win.

Watch the videos assigned in this module for background information on business requirements, use cases, and process modeling. Tip: See "7 Steps to Writing a Business Use Case (Links to an external site.)" for background information on items to include in a business use case.

Directions

1. Compose business requirements for a technology product for insurance policy quotes
2. Determine technical requirements needed to build the technology product
3. Develop a project management timeline to build and deploy the technology product
4. Effectively organize documentation used during system development

Your deliverable should be a written document, the second phase of the "Business Requirements Document." It should include the following information:

• Business requirements
• Stakeholder use cases (both business use cases and system use cases)
• Business process modeling
• A timeline for the project