Question
investigate and report new perspectives illustrating how some dimensions of product quality are acting as tangible drivers of sustainability. Garvin's (D.A. Garvin, Sloan Management Review,
investigate and report new perspectives illustrating how some dimensions of product quality are acting as tangible drivers of sustainability.
Garvin's (D.A. Garvin, Sloan Management Review, 1984) framework encompasses 8 dimensions of product quality. Out of these 8 dimensions of product quality, you will focus on four, namely:
Conformance;
Durability;
Serviceability;
Aesthetics.
You will investigate and report how each dimension of quality can be leveraged to deploy innovative solutions, help re-build the 'sustainable manufacturing' image of the textile and clothing industry as well as potentially clothe the world's population...sustainably.
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