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ionino's Pizzeria is considering opening a drive - through window for customer pickups. It is estimated that at peak times ( 5 - 9 pm

ionino's Pizzeria is considering opening a drive-through window for customer pickups. It is estimated that at peak times (5-9pm), customers will arrive at a rate of 10.5 per hour. The clerk who will staff the window can serve customers at the rate of 1 every 4 minutes.
For the peak times, what is the average number of customers in the waiting line (in the queue)?

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