IS, P this workbook. Section A: Skills Activity Objective: To provide you with an opportunity to show you have the required skills for this unit. This activity will enable you to demonstrate the following skills: Writing skills to: - Prepare and document clear and articulate team plans Oral communication skills to: > Overcome communication barriers in providing effective support and motivation to a team Planning and organising skills to: > Ensure activities and initiatives important to team development are integrated into own work planning Answer the activity in as much detail as possible, considering your organisational requirements. 1. Prepare and document a clear and articulate team plan to dictate the roles and responsibilities they will undertake over a two-week period. 2. Within a workplace environment, demonstrate effective support and motivation to a team. What communication barriers do you have to overcome and how is this achieved? 3. Create a workplace schedule that demonstrates the integration of activities and initiatives to support team development into your plans. Section B: Knowledge Activity (Q & A) Objective: To provide you with an opportunity to show you have the required knowledge for this unit.Section B: Knowledge Activity (Q & A) Objective: To provide you with an opportunity to show you have the required knowledge for this unit. The answers to the following questions will enable you to demonstrate your knowledge of: >Roles of and functions performed by supervisors and managers > Expectations, roles and responsibilities of team members 3} Considerations in the individual development of staff >Features of different leadership styles > Features of open and supportive communication x Characteristics of effective leadership > Principles of teamwork and: 0 characteristics of effective teams 0 roles and attributes of team members 0 organisation of teams 0 potential team problems 0 benets of effective teamwork > Role and theories of motivation as they apply to the management of individuals and teams > The role of group dynamics in successil team management > Forms of recognition and reward applicable to leading staff > Types of organisational plans and planning processes Answer each question in as much detail as possible, considering your organisational requirements for each one. 1. Describe a minimum of three roles and functions performed by supervisors and managers. 2. Highlight two expectations, roles and responsibilities of team members in the workplace. 3. What aspects do you need to consider about employees in regard to each of the following: 3. What aspects do you need to consider about employees in regard to each of the following: > Change in job responsibilities > External training and professional development > Formal promotion > Internal training and professional development > Opportunity for greater autonomy or responsibility 4. Explain the use of at least two different styles of leadership. 5. What are the key features of open and supportive communication and why should it be encouraged? 6. Describe the meaning of being a leader in comparison to a manager and highlight the characteristics of an effective leader. 7. Explain the importance of teamwork within your organisation including examples of tasks that require teamwork, the roles of people within these teams, how teams are organised, and any issues that arise in teams. 3. Briey describe the humanistic theory of motivation. How can Maslow's hierarchy of needs theory be applied to the motivation of employees? 9. What are the characteristics of a group with a positive dynamic and why is this important for successful team management? Compare this to a group with a negative dynamic. 10. What methods could you use to recognise and reward leading staff members? 11. Describe the use of short-term, medium-term and long-term plans and objectives within your business. Section C: Performance Activitv .1 Objective: To provide you With an opportunity to demonstrate the required performance elements for this unit. This activity will enable you to demonstrate the following performance evidence: > Monitor individual or team performance demonstrating at least four of the following leadership and management roles: o decision making 0 delegation of tasks 0 information provision o provision of feedback 0 motivation through recognition and rewards o planning and organising > Seek and respond to feedback from team members during the above service periods, in line with organisational goals and policies in the following areas: 0 allocation or performance of work 0 effectiveness of communication within team, between other teams or within organisation 0 efciency or deciency in workplace practices Answer the activity in as much detail as possible, considering your organisational requirements. 1. Within the workplace, monitor individual or team performance demonstrating at least four of the following leadership and management roles: > Decision making > Delegation of tasks > Information provision > Provision of feedback > Motivation through recognition and rewards > Planning and organising 2. During the monitoring of team performance, seek feedback 0 1 1 1 1 11 . allocation or performance of work o effectiveness of communication within team, between other teams or within organisation . efficiency or deficiency in workplace practices Answer the activity in as much detail as possible, considering your organisational requirements. 1. Within the workplace, monitor individual or team performance demonstrating at least four of the following leadership and management roles: > Decision making > Delegation of tasks > Information provision > Provision of feedback > Motivation through recognition and rewards > Planning and organising 2. During the monitoring of team performance, seek feedback from employees and provide responses in line with organisational policies and procedures in relation to the following: > Allocation or performance of work > Effectiveness of communication within team, between other teams or within organisation Efficiency or deficiency in workplace practices