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ISO 9000 identifies a factual approach to decision making as one of the 8 quality principles that facilitate achievement of quality objectives. a) Explain
ISO 9000 identifies a "factual approach to decision making" as one of the 8 quality principles that facilitate achievement of quality objectives. a) Explain your understanding of what is meant by a "factual approach to decision making" (2 marks) b) Identify six ISO 9001 clauses that support such an approach. (3 marks)
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Fundamentals of Management
Authors: Robbins, DeCenzo, Coulter
7th Edition
132996855, 0-13-610982-9 , 9780132996853, 978-0-13-61098, 978-0136109822
