: It

began with a customer order $($usually via phone or fax$).$ An employee at the tug

company wrote down the work that needed to be done; that description would then be

rewritten and handed to tug captains as a job to do; dispatchers would copy it again

onto the dispatch log sheet. When the job was completed, the captains handed their log

sheets back to the dispatchers. Dispatchers reviewed the sheets and sent a delivery

notice to their customer. The log sheets would then get passed to accounting staff, who

rewrote $($or retyped$)$ the entire job into an invoice and sent it out. Finally, the accountant

would have to re$-$enter all the invoicing details into the accounting system. create bpmn lucid chart diagram of this proess $-$ as is process and to be process$-$ with different swimpools$-$ for accountants, dispatchers