It has been six months since the City Hotel opened for business and the operational plan has been implemented. As part of your role, you need to monitor and review the effectiveness of the operational plan and address any areas of under-performance by establishing recommendations for improvement to the processes which have been implemented. Based on the latest reports the following under-performances have been identified: Profits are not meeting the expected budget by 10% Expected productivity (customers) has not reached the expected capacity for Friday and Saturday nights Based on the above information you need to detail the causes of the under-performance and negotiate recommended changes to the existing operational plan to rectify the situation. a. List the identified areas of under-performance and provide at least two causes for each. b. Detail the financial loss of the 10% difference in profit against the budget you developed in Assessment Task 2 in monetary terms. c. Provide at least one detailed recommendation which can be implemented to rectify each under-performance identified in the case study and amend the existing operational plan.