It is a known fact Covid-19 had a significant impact on Air Asia operation process since aviation
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It is a known fact Covid-19 had a significant impact on Air Asia operation process since aviation industry is being prohibited and halted. Based from our group findings, we realized that Air Asia had adopt flexibility in unlimited pass, credit store account for customers as well as online website Chat Box to smooth the process strategy. In your opinion, would you elaborate how all of this actually contribute to the survival of Air Asia throughout the pandemic?
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