It is important for a project manager to know and track every deliverable as well as the critical success factors (CSFs). Always remember to plan, plan, and plan again. Making sure that you have identified and listed every deliverable as well as defining the CSFs is time well spent. The time you spend thinking and discussing can be classified as scientific or technological exploration or investigation. Each deliverable must be known and is discussed in the scope document. These are critical to identify to move forward with the project plan and ensure a successful project. If a deliverable is overlooked and left out, the project will be considered a failure. The deliverables are related to the work of the project. It is through the project activities that the deliverables are completed or developed. A deliverable could be something that was completed (if it was a service performed) or developed (if it was a new software package). No matter what the deliverable is, there is work associated with the development. For you to proceed with your work-breakdown structures and completion milestones, you must know what needs to be done. Review and re-review to glean every deliverable. This is why it is