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It is not a matter of having to choose between the product and the process view of service, but of adapting each approach to the
It is not a matter of having to choose between the product and the process view of service, but of adapting each approach to the needs of particular operations. true or false
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Fundamentals Of Management
Authors: Stephen Robbins, Mary Coulter, David De Cenzo
11th Edition
0135175151, 978-0135175156
