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It is often said that the most important outcome of BPM is process improvement. The only critical input to this activity - process improvement -

It is often said that the most important outcome of BPM is "process improvement." The only critical input to this activity - "process improvement" - is carefully responding to the pain points share with you by the stakeholders. This will help you to move towards designing the "to-be" process. A. TRUE B. FALSE

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