It is six months later, and you are monitoring the implementation of the risk treatments to ensure sufficient qualified staff and high customer satisfaction. Assume also that both managers participated in a formal, nationally recognised course in management, which they completed over the last six months. You have been provided with the following information by your team, which you will use to monitor the implementation of the action plan: e The new Human Resources Manager has provided you with performance review information for the two Managers in a Performance Review Results Memo. The Marketing Manager has provided you with sales analysis for the last six months in a Sales Data Analysis Memo, as well as a memo about a recent customer survey. Customer Survey Results Memo