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It should not be a surprise to learn that nearly everyone has experienced cognitive dissonance after making a purchase of some kind. Describe the event

It should not be a surprise to learn that nearly everyone has experienced cognitive dissonance after making a purchase of some kind. 

  • Describe the event and explain what you did about it.
  • Discuss what the product's marketers could have done better in terms of postpurchase communications to address your feelings of cognitive dissonance.
  • Discuss what the product's marketers could have done better in terms of postpurchase customer service to address your feelings of cognitive dissonance.

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Answer Experiencing cognitive dissonance after making a purchase is indeed a common phenomenon One such event for me was when I purchased a highend sm... blur-text-image

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