Item $12$ of $25$

What is the correct procedure when you have been notified that a cheque from a tenant, which has been deposited into the trust account, has been dishonoured $-$ Place the following steps into the correct order:

Drag the items below to place them in the correct order

$1$

$2$

$3$

$4$

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Contact the tenant immediately to replace the dishonoured cheque amount

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If needed, contact the landlord and advise them of the situation

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If this can't be done immediately, cancel the receipt and reverse the transaction

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Make a note on the tenant file NOT to accept future cheques