It's been 6 months since Tyler started a new job as the Senior Manager of Customer Service at an online clothing retailer, LAA. LAA recently completed its strategic planning for the next year, and the VP of Customer Service has asked him to provide feedback on the strategy. Tyler identifies that the strategy did not consider specific external and internal factors. Which of the following best describes the external and internal factors Tyler identified?

a.A potential change in strategy from the VP of Sales, and VP of Supplier Management

b.A potential change in strategy from the VP of Sales, and declining employee morale

c.Rising inflation and the introduction of regulations that will increase minimum wage

d.Increasing preference for goods made from sustainable materials and declining employee morale

e.Increasing preference for goods made from sustainable materials and rising inflation