Question
It's not a secret that Schwab cares about the image it portrays and the customers that it serves. Some may say that it cares more
It's not a secret that Schwab cares about the image it portrays and the customers that it serves. Some may say that it cares more about the stakeholders than the shareholders. If the Board of Directors shares this same concern, what could it implement to ensure that stakeholders' and shareholders' interests are being satisfied simultaneously?
a. Move all operations online to cut labor costs.
b. Incentivize employees based on profits and satisfaction.
c. Fire employees with low performance in customer satisfaction and efficiency.
d. Incentivize employees exclusively by stock options.
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