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Itsincreasingly clear that many postings on blogs and product review Web sites are fake or are posted there to manipulate consumers' opinions. How big a
Itsincreasingly clear that many postings on blogs and product review Web sites are fake or are posted there to manipulate consumers' opinions. How big a problemis this if consumers increasingly look to consumer-generated product reviews during the stage of information search? What steps, if any, can marketers take to nip this problem in the bud?
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