IVEY PUBLISHING CASE STUDY (THEATRE CALGARY : CONTROL SYSTEM IN AN ORGANIZATION IN CRISIS) 1. What are the key success factors at Theatre Calgary? 2. What are the roles and liabilities of the theatre's directors? If you were a board member, would you have left the theatre during the crisis? 3. Describe and comment on the new control system. Is it better than the old system? 4. What recommendations would you make to Mr. McCabe to further improve the new control system? 5. Comment on how easy or hard it is to balance artistic expression with good financial control. Is it possible? Has Theatre Calgary done a good job of this? 6. There are lots of issues to be identified, and Tom McCabe implemented a number of changes to the old control system to make it more effective. Is the new way better? What do you like? What do you not like? What other changes would you make if you were Tom McCabe, the president of Theatre Calgary?