Jack and Diane are running a successful lawn-mowing business. Jack constantly receives emails and phone calls from potential customers outside of Victoria. With the experience of running the business for the last three years, Jack and Diane are looking at expanding the business all over Australia and want to list on ASX in the next five years.

 

Jack and Diane have engaged you as an independent business consultant seeking your advice. You have been provided with all the reports prepared in assessment 2. After a review of these reports, you have concluded that the existing systems and processes could be more reliable and accurate. The current systems capture incorrect data, and several things need to be corrected in processing invoices and employee timesheets. 

 

Advising Jack and Diane, you must present summarising the below areas:

 

1. Identify the errors and the necessary improvements to information systems and processes to ensure the data is correctly captured at the input stage and the systems process the data accurately?

 

2. Advise which systems development options should be considered. Your proposal should consider ethical matters, adopting current and emerging technologies, and reasons. Reference emerging technologies. (Hint: for emerging technologies, consider any accounting information system or software that will integrate with jack's mowing)?

 

3. Identify the opportunities and challenges with the expansion plan?