Jack Elliott heads a key department at your hospital. Robert Corning heads another key department. Jack and Robert truly despise each other. Robert had an affair with Jacks wife, resulting in a divorce from Jack, and Roberts marriage to Jacks former wife. During the course of the ending marriage, separation with attempts to reconcile, and eventual divorce, Robert and Jack even got into two fistfightsone at the home of Jack and his (then) wife, and one at work.

This history becomes important because you must address a major problem confronting your hospital, and it is essential that the departments headed by Jack and Robert be key parts of the matrix team that you are developing. It is obviously vital that all of the requisite components work well together. Representation on the leadership team is supposed to be at the department head level. What problems are presented here? How do you propose to deal with those problems? Present a checklist for building your team.

Be sure to address the following:

Any legal issues

Institutional policy issues

Documentation