Jackie is a black female who is currently working as the Vice president of HR of a bank. In an annual conference of all banks, Ben the CEO of another bank at the start of the meeting asks Jackie to talk to their VP of HR. When Jackie clarifies that she is infact the VP of HR, Ben does not trust her and requests to show her employee card and ID as evidence of her job.

What is the basis of treating Jackie unfairly? How might this prejudicial behavior affect Jackie's career and future performance?

What can you suggest to Jackie and the organization to deal with or change this discriminatory behavior?