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James, a customer service representative at an online retail company, is undergoing a security training program. As part of his role, he frequently communicates with

James, a customer service representative at an online retail company, is undergoing a security training program. As part of his role, he frequently communicates with customers, handling their queries and complaints. Which type of training would best equip James to handle social engineering and pretexting attacks that he may encounter in his work? This type of question contains radio buttons and checkboxes for selection of options. Use Tab for navigation and Enter or space to select the option. option A Role-based training option B Anomalous behavior recognition option C Hybrid/remote work environment training option D Security policy training

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