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Jan is a supervisor at a large retail store. She thinks her employees are not working hard enough because she keeps receiving complaints from customers.
Jan is a supervisor at a large retail store. She thinks her employees are not working hard enough because she keeps receiving complaints from customers. However, her employees are frustrated because they can't keep up with all the work since Jan doesn't schedule enough people per shift. This gap in understanding about job demands is an example of: Question 39 options: a) LMX relationship development b) Upward distortion c) Openness in communication d) Semantic information distance
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