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Jannie Coetzee purchases a second - hand Mercedes Benz C Class from Shap Shap Auto Traders on 1 2 October 2 0 2 3 for
Jannie Coetzee purchases a secondhand Mercedes Benz C Class from Shap Shap Auto Traders on October for Rtwo hundred thousand Rand
He takes delivery of the vehicle and is very happy with his dream car purchase. He cannot wait to tell his wife the good news. The vehicle is placed on a motor plan warranty with Shap Shap Auto Traders and the dealership assures him that they will sort out any issues he may have with the vehicle upon purchase.
By November, Jannie notices that the engine light keeps flashing. He calls the dealership, Shap Shap Auto Traders, and tells them that the engine light is flashing. The dealership tells Jannie to bring the vehicle into their shop for an inspection.
On November, Jannie receives his vehicle back from the dealership and is told that there is no issue with the vehicle. Jannie decides to embark on a workrelated road trip from Johannesburg to Cape Town.
On November, halfway to Cape Town, Jannies car seizes up and the vehicle stops working. He is left on the side of the road stranded. Unexpectedly, an engine fire starts and the car bursts into flames. The car is totally destroyed and Jannie feels that he was lied to by Shap Shap Auto Traders and sold a faulty vehicle that was unsafe to drive.
The purpose of the Consumer Protection Act is to encourage social and economic welfare of consumers. The act specifies that it intends to achieve this by creating a culture of consumer responsibility, promoting fair business practices, protecting consumers from unfair, deceptive, misleading or fraudulent conduct, improving consumer awareness and access to information, reducing disadvantages endured by consumers and establishing a legal framework for maintenance of a fair and equitable consumer market for the benefit of consumers.
Advise Jannie what remedies are available to him in terms of the Consumer Protection Act
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