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Janusik (attached below under read full-text) on Building Listening Theory: The Validation of the Conversational Listening https://www.researchgate.net/publication/233268222_Building_Listening_Theory_The_Validation_of_the_Conversational_Listening_Span Improving workplace relationships http://www.refreshleadership.com/index.php/2012/03/improving-workplace-relationships-responses-dealing-drama/ Video : Shut up

Janusik (attached below under "read full-text") on "Building Listening Theory: The Validation of the Conversational Listening

https://www.researchgate.net/publication/233268222_Building_Listening_Theory_The_Validation_of_the_Conversational_Listening_Span

Improving workplace relationships

http://www.refreshleadership.com/index.php/2012/03/improving-workplace-relationships-responses-dealing-drama/

Video: Shut up and Listen - Make the world a better place!

https://www.youtube.com/watch?v=8MSHnuiE-TQ&list=PLs4oKIDq23AciBzpuqglKoXlZ4zkVPnWI

Discussion:What can you teach others from the combination of these readings and the video?

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