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Jasper Products is the only provider of a patented leakproof valve for industrial applications. Arnold Construction wants to include Jasper Products in a project for

Jasper Products is the only provider of a patented leakproof valve for industrial applications. Arnold Construction wants to include Jasper Products in a project for Arnolds customer, thereby increasing the chance that Arnold will be selected to perform the project. However, Jasper Products charges a premium price for its valves, eroding Arnolds profitability. This situation is indicative of the high bargaining power of
Multiple Choice
customers.
suppliers.
substitute companies.
competitors.
complementary firms.

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