JavaScript is required for your course. Please ensure JavaScript is enabled in your browser preferences. Application: Job Recruitment and Selection Plan What steps should managers and HR professionals take to effectively recruit and select the best candidate for a position? For this Application Assignment, you will review information for a particular job opening and develop a valid and reliable recruitment and selection plan. To prepare for this assignment, click here for the Organization and Job Description to read about the mission and values of the organization, as well as details of the position. Then, develop an outline for your Application Assignment that includes that following sections: Section 1: Job Analysis Complete a job requirements matrix to identify the job duties, specific tasks, and KSAOs (knowledge, skills, abilities, and other requirements) for this position. Then, select the five KSAOs that are most important for this position. Click here for the Job Requirements Matrix. Section 2: Recruitment Strategy Evaluate various methods and sources for recruiting. As you do so, consider the following: What are the relevant labor markets? What are the pros and cons of internal versus external recruitment? How and when might it be appropriate to use technology to recruit for this position? Should professional recruiters be utilized? Why or why not? How might staff members in the organization help facilitate recruitment? Section 3: Selection Tools What criteria should be considered when hiring for this position? How would you determine if a candidate meets those criteria? Refer to your job analysis and develop selection tools to assess the qualifications of job applicants. These tools may include tests, interview questions, simulations, use of references, as well as any other means of assessment that meet legal guidelines, and they should be aligned with the most important KSAOs that you have identified. For each of these tools, consider how applicants will be scored. Note: As part of this assignment, you will need to develop at least two or three structured interview questions. Include these interview questions in your written Application Assignment, indicate which KSAOs they are intended to measure, and explain how you would score responses to the questions. Section 4: Evaluation Plan How will you evaluate the effectiveness and outcomes of your recruitment efforts after they have been completed? What metrics would you recommend be used to determine the Return on Investment? Write a 5- to 8-page paper that includes the following: A job analysis, including a copy of the job requirements matrix and an indication of the five most important KSAOs Recruitment strategies, including a rationale for the use of two or more sources or methods of recruitment Two or more selection tools, with an explanation of how each tool is aligned with one or more KSAOs and how responses would be evaluated. Be sure to include the interview questions you have developed for the Video Application. An evaluation plan that includes the use of metrics to assess recruitment efforts Your written assignments must follow APA guidelines. Be sure to support your work with specific citations from this week's Learning Resources and additional scholarly sources as appropriate. Refer to the Essential Guide to APA Style for Walden Students to ensure your in-text citations and reference list are correct. Job Requirements Matrix Specific Tasks Task Dimensions Importance (Percent of time spent) KSAO Definition Importance of KSAO to Tasks Lockeport Medical Center Mission and Vision As the regional leader in advanced medical care, we take our responsibilities seriously. Our vision and core values help guide us as we work to help and heal each patient in our care. We provide the community quality health care services through the compassionate hands of well-trained staff, in a technologically advanced, cost-effective manner. Our Mission: To improve the health of the people of the state and surrounding region. Serve people as a not-for-profit health system governed by a voluntary community board. Ensure sustainability through stewardship of the community's assets. Provide quality services in a compassionate and cost-effective manner. Collaborate in order to improve access across the entire continuum of care. Promote wellness and health to benefit the community. 2020 Vision A regional diversified health system providing superior care and service to patients and their families through a full continuum of integrated services, education, and research. Major Strategies: "DEEDS" Develop people Excel in patient quality and safety Enhance operational and financial performance Develop the health system Strengthen key relationships Our MERIT Values Five core values: Mercy, Excellence, Respect, Integrity and Trust/Teamwork. These values form the foundation for our culture at Lockeport Medical Center. Mercy Excellence Respect Integrity Trust/Teamwork We work to create a caring and compassionate environment responsive to the emotional, spiritual, and physical needs of all persons. We strive to meet or exceed patient/customer needs and expectations and work as a team to improve every aspect of care and service in our organization. We value the innate dignity of all persons, respect their uniqueness and diversity, and enable the development of each one's full potential. We are consistently open, honest, and ethical, as the ideal means to protect overall safety and ensure confidentiality and privacy. We say what we mean and do what we say. There is open and honest communication with patients and among staff. We recognize everyone's contributions for the benefit of the patient. We strive to enhance the health of the communities we serve, and work in cooperation with other organizations to protect our vulnerable populations throughout the region. 1 Job Description Position Title: Surgery Schedule Coordinator Department: Operating Room FLSA Status: Non-Exempt Position Summary Uses clinical and management processes to plan, organize, staff, direct, and evaluate patient care services; uses available resources to meet MD/customer needs. The surgery schedule coordinator uses knowledge of interactive management and humanistic values in creating an environment conducive to meeting needs. Role reflects a balance between management and clinical practice. Serves a population from neonates to geriatrics. Essential Job Functions Customer Service Maintains/demonstrates clinical expertise. Practice in the clinical areas reflects current standards of practice, hospital values, and legal standards. Develops/maintains positive collaborative working relationship with physicians. Participates in the development, interpretation, communication, and implementation of new standards, policies, and procedures. Uses effective interpersonal/communication skills with individuals/groups to achieve positive outcomes. Ensures continuance of unit-based performance improvement initiatives. Supports/participates in hospital quality initiatives. Recognizes/investigates/defines quality and service issues and ensures corrective action/resolution. Consistently contributes to the positive working environment and acts in a manner congruent with the mission and philosophy of the hospital. Personnel Management Practices interactive management techniques to strengthen the autonomy of staff. Serves as a role model. Facilitates staff involvement in unit performance improvement initiatives to develop/improve patient outcomes/standards. Able to achieve positive conflict resolution. Participates in recruitment/retention activities on both a formal and informal basis for all levels of staff. Acts to minimize vacancies and turnovers. Engages in ongoing self-evaluation of competency, leadership skills, decision-making abilities, and professional judgment. Uses feedback for learning/growth. Fiscal Performance/Productivity Assures availability, readiness, safety, and cost-effective use of equipment and supplies. Makes weekly staff assignments. Organizes and coordinates effective use of supplies, equipment, and time. Personnel are scheduled/utilized/adjusted based on competency, changing environment/needs, and cost effectiveness. Responds appropriately to variances (assignments, budget, and skill mix). Manages own time. Able to prioritize and organize needs/demands. Delegates appropriately and effectively. Accountable for deadlines. 2 Participates in budget development/management. Action plans developed/implemented to decrease costs/use of supplies and improve utilization. Goals Set yearly on evaluation. Machines, Tools, Equipment, and Work Orders (Required to Operate): Clinical equipment, computer, printer, and copier. Prerequisite Preparation Education/Professional Qualifications Graduate of an accredited school of nursing Current state nursing license B.S. in nursing preferred CNOR certification preferred Experience Five years' experience with progressive responsibility within an operating room setting. Worker Traits Personal Traits and Qualities Demonstrates personal traits/behaviors consistent with the core values of the hospital. Must be selfdirected/self-motivated; must have good communication and interpersonal skills; must be flexible; must have good critical thinking/decision making skills and must have good understanding of systems and change processes. Must be able to: perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; accept responsibility for the direction, control and planning of an activity; make evaluations and decisions based on measurable or verifiable criteria; work independently; recognize the rights and responsibilities of patient confidentiality; convey empathy and compassion to those experiencing pain, physical or emotional distress, and /or grief; relate to others in a manner that creates a sense of teamwork and cooperation; communicate effectively with people from every socioeconomic, cultural, and educational background; exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; perform effectively when confronted with emergency, critical, unusual and/or dangerous situations; demonstrate the quality work ethic of doing the right thing the right way; and maintain a customer focus and strive to satisfy the customer's perceived needs. Working Conditions Primarily inside environment protected from the weather but not necessarily temperature changes. Subject to exposure to combative patients, possible hazardous materials/conditions/equipment, infection and, contagious diseases on the unit. Variable noise levels and frequent viewing of a video display terminal. Also subject to a rapid pace, multiple stimuli, unpredictable environment, and critical situations. Physical Demands Must be able to: perceive the nature of sounds by the ear; express or exchange ideas by means of the spoken word; perceive characteristics of objects through the eyes; extend arms and hands in any direction; seize, hold, grasp, turn or otherwise work with the hands; pick, pinch, or otherwise work with the fingers; perceive such attributes of objects or materials as size, shape, temperature, or texture; and stoop, kneel, crouch, and crawl. Must be able to lift 50 lbs. with frequent lifting, carrying, pushing, pulling of objects. Continuous walking and standing required. Must be able to identify, match, and distinguish 3 colors. Must be physically able to comply with universal precautions and specific job duties in the operating room. Responsibility for Errors and Losses High level of responsibility and accountability for coordination of patient flow and patient care within the operating room with a high level of responsibility for customer service behaviors, both from self and staff. Job Relationships Supervisor: Operating Room Nurse Manager Subordinates (employees reporting to this position): None Promotion from: Staff Nurse Supervises: Operating Room staff nurses, operating room technicians, and operating room orderly 4 JOB REQUIREMENT MATRIX FOR CERTIFIED MEDICAL ASSISTANT (CMA) Specific Tasks Task Dimensions Importance (Percent of time spent) KSAO Definition Importance of KSAO to Tasks Oral and Written Communication Administration 20 Answering telephones and emails, appointments scheduling, greeting patients and their families, recording patient information 5 Insurance Handling Administration 5 insurance paperwork, insurance coding 5 Clerical Task Administration 10 recording patient information, ordering supplies and equipment, medical billing 5 And bookkeeping. Medical Task Clinical 30 Collecting laboratory specimens, taking patient's vital signs, preparing patients for medical examination, submitting prescriptions, performing basic lab tests, sterilizing medical equipment, drawing blood 5 Patient Care Clinical 15 administering medications, prescribing specialized diet, changing dressings 5 Medical Assistance Other 20 Assistance to optometrist, pediatrics, 5 radiologists, dentists and other specialists