Jean Marie of Bangor, Maine, ordered a new laptop computer from a company in California. The computer was advertised as having cutting-edge technology and the fastest computing speed in its class. When Jean received the laptop, he found it ran much slower than expected. Upon further examination, he discovered that the computer chips utilized were out of date and their speed was less than 25 percent of the current ones. The laptop cost $499 plus shipping. The company refused to refund Jean's money.

Should he sue? What court would be available to him? Will he receive justice in the matter?