Jeannine Strothers, investments manager, has submitted numerous requests for a new investment tracking system. She needs to make quick decisions regarding possible investments and divestments. One hour can cost her thousands of dollars in profits for her company. She has finally given up on Information Systems for not giving her requests high enough priority to get service. Therefore, she goes to a computer store and buys a microcomputer (pc) along with spreadsheet, database and word processing software. The computer store salesperson suggest she build a database of her investments and options, subscribe to a computer investment databank (accessed via internet) feed data from her database and the bulletin board into the spreadsheet, play "what if" investment games on the spreadsheet, and then update the database to reflect her final decisions. The word processor will draw data from the database for form letters and mailing lists. After discussing her plans with Jeff, a systems analyst at another company, he suggests she take a systems analysis and design course before beginning to use the spreadsheet and database programs. The local computer store, on the other hand, says she doesn't need any systems analysis and design training to be able to develop systems using the spreadsheet and database programs. Their reasoning is that spreadsheets and database tools are not programming languages; therefore she shouldn't need analysis and design to build systems with them. Is the computer store correct? Why or why not? Can you convince Jeannine to take the systems analysis and design course? What would your arguments be?