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Jeff is the manager of a small conference center. The administrative assistant for a company that has held several events at the center has sent

Jeff is the manager of a small conference center. The administrative assistant for a company that has held several events at the center has sent him a letter complaining of the service at their latest event. Before he responds, Jeff decides to speak with the staff to gather more facts The Sigma Phi service fraternity at Eastern University raises money for its activities by preparing holiday care packagesfor parents to send their sons or daughters who live in the dorms. It's now October 10th, so the fraternity mails the parents the letter inviting them to purchase Halloween goodies for their sons or daughters.

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