Jen has been the CDM in a lovely facility for 20 years. She enjoys her staff, clients, and co- workers. However, Jen's kitchen has had better days. The building is incredibly old, and the kitchen is small. The receiving and storage area is downstairs, and employees must walk up 12 stairs to get to the kitchen. There is an elevator that is close but sometimes the staff do not want to wait for it. Last week, Lou, the receiving clerk, complained of the long wait for the elevator and he said he wanted to bring the dolly down the stairs to get a case of chicken. Jen told him that she understands it is hard to wait, but for his safety, he should not bring the dolly down the stairs. He should be patient and wait for the elevator. She reminded him of the Policy & Procedure for receiving and their recent safety in-service. He also has signed a contract saying he will not carry objects up or down the stairs. That contract is on file. Today as Jen was completing the schedule in the office, she heard a crash! Lou decided to take the stairs, carrying up a large box of paper supplies. He stumbled, caught himself with his hand and immediately felt a sharp pain. Lou has a broken wrist and will be out for six weeks. He said it was his fault for not following policy. 1. Employee safety is a concern for CDM, CFPPs. What part of this situation could Jen have had control over or managed differently? 2. Is Lou's broken wrist the result of any of Jen's actions? Explain your answer. 3. What financial implications could result for Jen and Lou? The facility? 4. Does an employee have the right to contact OSHA about a safety concern? Why or why not? 5. Are there any ethical violations in this story? Explain your answer.