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Jennie Maze Limited: Enhancing Call Center Performance Using Predictive Analytics Case Questions: What is the business problem and what would be your predictive analytic approach
Jennie Maze Limited: Enhancing Call Center Performance Using Predictive Analytics Case Questions: What is the business problem and what would be your predictive analytic approach to solving it? What data inconsistencies did you find and how would you resolve them? Explain the structure of the data and how you would clean the data. Solutions and Recommendations: What are the next steps that should be completed to have a fully functional and automated approach for forecasting incoming call volume at each of the six call centers across the US
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