Jennifer learned that their line manager Alex was rumoured to be a very close friend with the purchasing manager of their biggest customer, SANDERS, and that he had negotiated some private commission for himself in return for cutting prices to SANDERS. Jennifer also spoke to her friend Lucy who worked in a different department. Lucy told her that a supervisor had recently been fired for sending an e-mail critical of management policy. She also learned that, before she joined, seven members of the finance team had been made redundant and had been replaced with casual workers. Question: 1) What does the case tell you about corporate governance? What makes the corporate governance in the case a failure? CASE B: Google is one of the most successful organizations of our time. It has the fourth-highest market capitalization in the world and has been named by Great Place to Work and Fortune Magazine as the #1 workplace in the U.S. for seven years and counting, and is also recognized by Great Place to Work as the world's best workplace. While people often attribute Google's workplace success to lavish perks, Google's leaders cite high levels of trust as the reason they succeed where others have failed. In 2016, JetBlue Chairman Joel Peterson published a book titled The 10 Laws of Trust: Building the Bonds that Make a Business Great. "Why trust?" Peterson writes, "Because it works, most of the time. Not only do people accomplish more in a collaborative spirit when seeking win-win outcomes than when setting up the paraphernalia of paranoia, but they're simply much happier when dealing in a world of harmony and cooperation." As stated is research great place to work (www.greatplacetowork.com), all companies that make the Best Workplaces list (whether in this country or others) have one key element in common: high-trust cultures. It could be also justified from the study that high standardized workplaces can bring more productivity in the employees. Question: 2) What does the case tell you about the corporate governance of Google? What makes the corporate governance of Google successful? Jennifer learned that their line manager Alex was rumoured to be a very close friend with the purchasing manager of their biggest customer, SANDERS, and that he had negotiated some private commission for himself in return for cutting prices to SANDERS. Jennifer also spoke to her friend Lucy who worked in a different department. Lucy told her that a supervisor had recently been fired for sending an e-mail critical of management policy. She also learned that, before she joined, seven members of the finance team had been made redundant and had been replaced with casual workers. Question: 1) What does the case tell you about corporate governance? What makes the corporate governance in the case a failure? CASE B: Google is one of the most successful organizations of our time. It has the fourth-highest market capitalization in the world and has been named by Great Place to Work and Fortune Magazine as the #1 workplace in the U.S. for seven years and counting, and is also recognized by Great Place to Work as the world's best workplace. While people often attribute Google's workplace success to lavish perks, Google's leaders cite high levels of trust as the reason they succeed where others have failed. In 2016, JetBlue Chairman Joel Peterson published a book titled The 10 Laws of Trust: Building the Bonds that Make a Business Great. "Why trust?" Peterson writes, "Because it works, most of the time. Not only do people accomplish more in a collaborative spirit when seeking win-win outcomes than when setting up the paraphernalia of paranoia, but they're simply much happier when dealing in a world of harmony and cooperation." As stated is research great place to work (www.greatplacetowork.com), all companies that make the Best Workplaces list (whether in this country or others) have one key element in common: high-trust cultures. It could be also justified from the study that high standardized workplaces can bring more productivity in the employees. Question: 2) What does the case tell you about the corporate governance of Google? What makes the corporate governance of Google successful
