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Jessica grew up hearing stereotypes about sorority members, and as a result, she has always disliked them. However, Jessica's new roommate is in a sorority,

Jessica grew up hearing stereotypes about sorority members, and as a result, she has always disliked them. However, Jessica's new roommate is in a sorority, but Jessica discovers that her roommate is sociable, funny, and kind. Jessica feels uncomfortable because her long-held belief about sorority members conflicts with her current experience that her roommate is a great person. Jessica is experiencing

a.

cognitive dissonance.

b.

the process of extinguishing a conditioned attitude.

c.

a conflict between implicit and explicit attitudes.

d.

the effect of exposure on socialization.

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