Jessica is a paralegal at a busy law firm.She keeps files strewn on her desk and around her office as she has not had time to file them.On one particularly busy morning, her work e-mail account would not open so she sent an e-mail to a potential client from her personal e-mail address, attaching a letter her supervising attorney has drafted after meeting with the client.Along with the attachment, she wrote the following: "I think you have a strong lawsuit and should hire our firm to file the case.I believe you will win in court.Please contact me to negotiate our fees.Jessica".Unfortunately, Jessica forgot to double check the e-mail address and sent the letter to a different client than the one she intended.

Please help me to identify at least two ethical concerns in this scenario and discuss why they might be a problem.Then help me to understand what could be done differently to prevent these ethical dilemmas.