jill goes to the kitchen where Jack is cooking and says "Hey, you know I'm trying to sleep! Can you turn the TV off?" Jack says to her, "Sorry. I didn't realize it was so loud. I really want to watch this. How about I turn the volume down?" What two stages in Peterson's model of conflict are they each exhibiting, respectively? Escalation, Avoidance Engagement, Negotiation Conciliation, Negotiation Avoidance, Engagement