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Jimena has an interview with GrowTech for a customer service position that involves troubleshooting difficult customer problems. When Jimena arrives at the interview, the interviewer

Jimena has an interview with GrowTech for a customer service position that involves troubleshooting difficult customer problems. When Jimena arrives at the interview, the interviewer refuses to shake hands, looks annoyed, and promptly launches into an extremely difficult question. As soon as Jimena begins to respond, the interviewer interrupts and asks another

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