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Joan believes that her employees do too many things at her restaurant. For example, she requires that food servers fold silverware into napkins, buss the
Joan believes that her employees do too many things at her restaurant. For example, she requires that food servers fold silverware into napkins, buss the tables, put table cloths in the onsite washing machine to clean them, as well as handle all transactions and balance those transactions every night. She has decided to hire bussers, a laundry company to pick up and deliver all laundry, and a cashier to handle all customer transactions. The food servers are relieved that she has finally decided to engage in some job and Joan hopes this helps with company efficiency.
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