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Joan is a Black Belt and project team leader. Her team includes, amongst other members, a manager and a clerk from different departments. Early in
Joan is a Black Belt and project team leader. Her team includes, amongst other members, a manager and a clerk from different departments. Early in today's team meeting, after the clerk had offered an idea during brain-storming session, the manager made a joke about the feasibility of the idea. Just now, the manager has stifled the clerk's comments by asserting the clerk lacked the experience to suggest potential causes of the problem under investigation. Joan should: Group of answer choices Wait until the end of the meeting and discuss the issue separately with the clerk and the manager. Immediately remind the manager of the team ground rule of "respectful communication" and the general rules for brainstorming. Give it some time and allow personalities to gel. Perhaps the manager is having a bad day and will be more agreeable in future meetings. Do nothing. The manager should be given respect for his or her position in the company, and the point is well taken on the clerk's experience. Furthermore, the earlier joke really gave the team something to chuckle about, easing tension
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