John Doe Sneak, an employee of Safe$-$weigh Foods Corp., was assigned the task of conducting research on the prices and product mix of its major competitor, Super Good Foods Ltd$.$ To do so$,$ he entered the premises of the competitor. John, also known as 'Sneak' among his colleagues, started his research by visiting the produce department where he spent some time writing down the variety and prices of produce items. While in the produce section, he also ate three or four grapes. After completing his research in the produce department, he moved on to the dairy section where he put several items into his cart. It is important to note that the purpose of this visit was purely for research purposes and John did not engage in any other activities while on the premises of Super Good Foods Ltd$.$

John was leaving the building when he was recognized by one of Super Good's managers. However, instead of a warm welcome, the manager expressed anger towards Safe$-$weigh's involvement in "competitive intelligence" activities. The manager's frustration was fueled after spotting a wicker basket that looked strikingly like one of his store's merchandise items. The manager asked to see the receipt for the basket, but Sneak couldn't produce it$.$ The manager then went on to accuse Sneak of stealing the basket and insisted that he return it to the store. Sneak denied the allegations, but the manager didn't believe him and threatened to call the police. Sneak's experience raises several ethical questions about the treatment of customers in stores. No one should be subjected to unwarranted physical restraint and verbal abuse. The store manager's behavior was unacceptable, and it is essential for businesses to ensure that their customers are treated with respect and dignity. However, Sneak was not content to let the matter rest. He proceeded to sue the manager and his employer, Super Good Foods Ltd$.,$ in tort. It remains to be seen how this case will play out in court, but one thing is certain: tensions are high between Sneak and his colleagues at Super Good Foods Ltd$.$ because of this incident.

$1.$ Retail businesses in Canada face the problem of retail theft by both employees and customers. Given the constraints of the tort of false imprisonment and a store$$s potential risk of liability for damages, Identify the instructions you would give to your store employees or security staff.