John is the project manager working for ABC Company. ABC is a global organization with offices in Singapore, China, United Kingdom, Germany, and Canada. The company has just been awarded a project to design, construct and operate a hydro electric power station infrastructure in China. As part of this project, John has decided to bring in project team members with particular skills and experience from Singapore, United Kingdom, Germany and Canada. However, John understands, that the regional culture, practices and working methodologies in China are a major factor to be considered in the planning of the project. Therefore, to plan for this factor, John has designed and drafted a document with instructions to guide the team members in how to communicate, interact and get to know the regional culture, practices etc. prevalent in the region where the project is being implemented. These instructions will be recorded in the

a.

Communications requirements feasibility report

b.

Communications management plan

c.

Information systems document

d.

Lessons learned document