John works in a fashion design company. He is good at his job but some of the customers make it known that they prefer to deal with women - they say that because he is a man he is unlikely to understand their requirements. When the supervisor, Fran, has to choose some workers to go on a new sales course designed to advance career prospects, she does not choose John because "there's no point training him

for sales when people don't want to buy from him".

What areas of the law is John protected under in terms of training?

What is Fran's responsibility to the customers who prefer to deal with women?