Johnny Jay is the IT manager at Jay Company limited, a chain of stores that specializes in the distribution of bags and shoes. He asked Peter, a senior systems analyst, to review the large number of printed reports that are distributed to their 35 store managers. Peter, I just cant believe that our people really read all of those reports, Lynn said. We constantly add new reports, and we never seem to eliminate the old ones. Sometimes I think all were doing is keeping the paper companies in business! Peter replied, I agree, but what can we do? The managers say they want the reports, but I always see them stacked on top of file cabinets. Ive never seen anyone read a report.

With your knowledge in output design,

a. Describe what you think could be the reason why the managers do not read the reports.

(5 marks)

b. Explain your recommendations on the type of report they should consider in generating future reports for the managers?

(10 marks)

c. Discuss the principles they should consider in designing future reports. Explain any five (5) principles.

(5 marks)

(Total 20 marks)