Jordan oversees the efficient shipping department of a well$-$known automobile manufacturer. On Monday, Jordan faced a problem that caused shipping to be stopped for two hours, causing a financial loss to the company. While informing his boss of the delay, Jordan should remember to

tell him the problem emotionally.

wait for his boss to suggest a solution.

state only one alternative to the problem, even though there are more.

avoid making suggestions to fix the problem.

describe the underlying factors that led to the specific problem.