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Joseph M. Juran is well known around the world as a quality guru. He argued that quality problems in companies is due to the company's

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Joseph M. Juran is well known around the world as a quality guru. He argued that quality problems in companies is due to the company's ineffective planning and implementation of their plans. His rationale for this is best explained by which statement below? that the language of management is money Quality planning provides workers with the means to produce products / services meeting customer needs Quality control is achieved through breakthrough improvement the need to have breakthrough improvements simultaneously with productivity enhancement No. Juran did believe that breakthrough quality improvement would increase productivity, but that the job of managers is to plan for quality improvement and prioritize which improvements should be made

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