Jose's statement that he had been one of Bolt's "biggest cheerleaders" reflects his _______.

A. psychological empowerment

B. emotional intelligence

C. perceived organizational support

D. cognitive dissonance

E. organizational commitment

Jose complains that his supervisor reprimanded him for disrespecting a customer instead of empathizing with him. This statement reflects his ______.

A. perceived organizational support

B. organizational commitment

C. psychological empowerment

D. emotional contagion

E. cognitive dissonance